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The list below is our most commonly asked policy questions. To read our complete policies, continue onto the next page.
- We ship via USPS inside the US and abroad and deliver to APO and PO Boxes.
- Most orders ship out in 3-5 business days (not including weekends or holidays) and arrive in 5-12 business days.
Shipping is based on the total of your order.
- Shipping cost is added automatically based on the total of your order. We will not reimburse you if the actual shipping cost is less, or charge you more if it is more.
- We do have a RUSH service for US orders, however will not guarantee any specific delivery date. Rush service is approximately 2-5 BUSINESS days. It is $39 for the first item and $5 each added item.
- When a product is out of stock we may substitute a similar or better quality item
(unless you specify that you do not want a substitution.)
- Shipping is free for orders over $100 if it is being shipped to the USA.
- We take returns on synthetic wigs with a 25% restocking fee. We do NOT take returns on toupees, hairpieces, clearance items, or grooming products such as brushes, shampoo, or any product made with human hair.
- No returns on clearance items.
- Reshipping cost for an exchange is $6 USA or $13 abroad.
- Shipping and handling is not refundable.
- Return Authorization is required and the return must be postmarked within 3 days of receiving your RMA#.
Returns not accepted after 30 days.
- You are responsible for the shipping costs to return an item.
- Cancelled orders get store credit and not a refund.
- We will not "hold" items for you without payment.
- We offer a 10% discount for orders over 20 pieces of the same item (such as hairpieces for a dance team) if paid with a money order.
- Merchandise is sold as new unless it is a clearance item.
- Baron Unlimited reserves the right to cancel any order place on a product posted to the site in error, including pricing.
- All communication is done via email.
- We have no call in phone number for ordering.
- We have no printed catalog.
- We do not purchase hair or used wigs from individuals.
- Purchase Orders, CODs and Checks are not accepted.
- We accept Visa, Mastercard, PayPal, and Money Orders.
Complete details of our policies are Next -->
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